ORLANDO, Fla. — Changes to Disney’s Theme Parks Disability Access Service (DAS) program which accommodates guests with disabilities start Monday.
What You Need To Know
- Disney theme parks resort implements new changes for Disability Access Services
- Enrollment is now set to 120 days, before it was 60 days
- Registration for DAS is no longer available at the parks guest relations locations starting Monday at Disney World, and starting June 18 at Disneyland
The program is intended to accommodate guests who have a developmental disability who are unable to wait in a conventional queue or line for an extended period of time.
One of the biggest changes with the program is guests must meet with a cast member through a virtual video call as soon as 30 days prior before visiting the park.
This will allow cast members to work with guests individually to discuss specific requests and offer assistance.
According to the programs home page, DAS does not provide immediate access to experiences instead it allows guests to request a return time for a specific experience that is comparable to the current standby wait.
Other changes include the enrollment process. Enrollment is now set to 120 days, before it was 60 days.
The guests requesting DAS must be present during registration and guests of a person with a disability service is limited to no more than four people.
If Disney theme parks determine that any statements to request disability access service for a guest is not true guests will be permanently banned from entering Walt Disney World Resort and the Disneyland Resort.
Registration for DAS is no longer available at the parks guest relations locations starting Monday at Disney World, and starting June 18 at Disneyland.
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